In all cases, genealogical research and record look-ups can be time consuming and sometimes end up empty handed; for instance, not everyone had obituaries, marriages, or births published in newspapers. The larger the city or more modern the timeframe, the less likely it is the information was published. In the event that your record is not found, you will receive a letter or email from me outlining exactly what resources were accessed to locate the information requested and stating the information was not found.
You are paying for my time and I cannot guarantee the record you want exists. For this reason, fees for used time are not refundable.
However I do guarantee that you will receive prompt and timely service from a fellow genealogist who understands the importance of communication and thorough research.